← Back to London Lookout

Privacy Policy

Independent Travel Resource

Last updated: May 2026

Information We Collect

When you voluntarily subscribe to our guide or contact us, we may collect the following information: your first name, last name, email address, planned visit date, and group size. This information is collected solely through forms you choose to complete on our website.

We do not collect payment information. Our website does not process financial transactions. Any email newsletter subscriptions are managed through third-party email service providers that comply with applicable data protection laws.

How We Use Your Information

The information we collect is used exclusively for the following purposes:

We do not sell, trade, or rent your personal information to any third parties.

Cookies and Tracking

Our website uses minimal cookies to ensure basic functionality. We do not use advertising cookies, tracking pixels, or third-party analytics that profile visitor behaviour. A functional cookie may be used to remember your newsletter subscription preferences.

You may disable cookies in your browser settings at any time without affecting your ability to browse our content.

Third-Party Services

We may use third-party services for email newsletter delivery. These services are required to store your email address in order to deliver the content you have requested. Each third-party service provider maintains its own privacy policy, and we encourage you to review these policies.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any external websites you visit.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security of data submitted through our forms.

Your Rights

You have the right to request access to, correction of, or deletion of any personal information we hold about you. You may also unsubscribe from our email communications at any time by using the unsubscribe link included in each email. To exercise any of these rights, please contact us via the details on our About page.

Retention of Data

Personal information collected through our forms is retained only for as long as is necessary to fulfil the purpose for which it was collected or to comply with applicable legal obligations. Newsletter subscriber data is deleted upon unsubscription.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact

For any questions about this Privacy Policy or to exercise your data rights, please visit our About page for contact details.